Make sure you are not connected to a Virtual Private Network (VPN).įor more troubleshooting information for LabelWriter Wireless printers, view the complete user guide. Make sure any firewall or security programs on your computer are not blocking communications between the printer and your computer. The closer the printer is to the router the better. The printer works best when there are no obstructions between the printer and your router. 
Move the printer closer to your wireless router. 
Make sure the printer is not connected to a guest or public wireless network, as these types of networks have additional restrictions that can cause problems.Make sure the printer is connected to the same wireless network as your computer or device.
Make sure your router is turned on and the wireless network is operational.
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